Virtual Receptionist

We are seeking three highly motivated and organized individuals to join our team as virtual receptionists. The ideal candidate will be in charge of answering calls, transferring them to the right extensions, and giving all of our clients excellent customer service.

Responsibilities:

*Answer incoming calls in a professional and friendly manner
*Transfer calls to the correct extensions using Nextiva
*Provide accurate information to clients and customers
*Manage and prioritize multiple tasks in a fast-paced environment
*Maintain a high level of professionalism and confidentiality at all times
*Handle a low volume of calls during normal business hours

Working Hours:

Monday to Friday: 8:00 am to 5:30 pm Eastern Standard Time
Saturday: 8:00 am to 12:00 pm Eastern Standard Time

There will be 3 shifts to cover, but at some point we may take it to 24/7 coverage.

Requirements:

*Excellent written and verbal communication skills
*Willingness to work during business hours Eastern Standard Time
*Ability to work well in a fast-paced environment
*Strong organizational and multitasking skills
*To make sure you've read the whole job posting, send your resume along with a brief voice recording (less than 2 minutes) introducing yourself and expressing your interest in the role, to ---------- with the sentence "I'm the best receptionist!" as the subject line.
*Professional demeanor and customer service experience
*Previous experience with Nextiva or similar phone systems is preferred

If you want this job and meet the above requirements, please send your resume and a cover letter that talks about your relevant experience.

We look forward to hearing from you!