Account Manager - GO HIGH LEVEL EXPERT

Kumusta Kaibigan!

DO YOU HAVE THESE 3 THINGS

-GO HIGH LEVEL * ---------- and FACEBOOK Ad Experience
-CLEAR and NO ACCENT ENGLISH-
- MUST BE COMFORTABLE IN FRONT OF CLIENTS!

1st Step RESPOND HERE ( CLICK LINK)

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Sr. Account Manager will be responsible for providing strategic guidance and support to customers. The AM will work with customers to identify key performance metrics, increase usage of the product, and assist with utilizing the platform to communicate with and retain their patients, manage their practice's workflow, and meet their digital marketing goals. The AM will be a skilled problem solver who can diagnose customer issues, formulate a strategy, and deliver results. The AM will work collaboratively with a team to address proactive playbooks and inbound requests while building long-term relationships with clients.

WHAT WE DO:

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At ---------- we transform how medical practices engage with life marketing resources and expertise to improve patient acquisition. Our platform intelligently connects healthcare providers, such as Medspa's with the precise patients, when they need them. As a result, medical practices stay on the cutting edge of patient acquisition with amazing workflows. Trusted by hundreds of healthcare practitioners we have have powered millions of dollars of procedures and service revenues every year.


We've grown from a small, scrappy team to a workforce of 20+ driven individuals who are committed to scaling smarter. As we move into our next phase of growth, we're looking for passionate and dedicated people to focus on innovative solutions while ensuring that we maintain a superb customer experience. That, in part, means finding highly qualified candidates who want to invest their energy to align with our company's long-term goals.


Location:

Our “Work from Anywhere” philosophy is aimed at making sure we bring a diverse range of thought leadership so that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment where they can do their best work.


Your Area of Focus:
Conduct strategic outreach to promote adoption, retention, and revenue drivers for a client base of approximately 100 individual accounts.
Collaborate with pod members to ensure all supported accounts are progressing towards full utilization of the application, coupled minimal churn.
Utilize one-to-many programs to drive value for the client base and educate them on new Services , best practices, and industry trends.
Achieve a Gross Customer Retention goal each quarter along with an upsell goal focused on increasing the revenue of the client ---------- velop a personalized plan for achieving personal upsell goals on a quarterly basis.
Leverage product and customer knowledge to tailor all conversations to the needs of the client and ensure that all open action items and critical gaps are documented and resolved in a timely manner.
Collaborate with Marketing, Product and additional Customer Success teams to test the effectiveness of new initiatives and provide continual customer feedback and workflow optimization opportunities.

Your Professional Qualifications
GO HIGH LEVEL Expert
Understanding of Facebook ads
Passion for energetic and fast-paced environments
Self-learner who thrives in the opportunity to take initiative
Experience leading challenging client projects
Demonstrated ability to quickly learn and adapt to new technologies
Clear communicator with the ability to break down complex problems and formulate digestible solutions

Since our agency uses Gohighlevel for most of our projects, your understanding of how Gohighlevel works are going to be equally as important.