Administrative Support Work for an Insurance Agency

Full-time permanent position for the right candidate at a growing insurance agency. You will be working directly with a key manager and owner.

Administrative and data entry work to include filling out forms, responding to email and other tasks that require exacting attention to detail. Within this process, customer interaction via email and/or phone is common so fantastic English skills is a must. Previous call center experience is helpful.

Some online postings, research, and work included, but fully explained and demonstrated that is typical of administrative work. Lots of variety though, so it won't be the same boring data entry thing day after day.

This position requires the ability to work during the hours of 9 am to 5 pm CST (GMT -6) and shifts twice a year due to "daylight savings time".
Because of the nature of the job, the work is highly monitored. Because we sometimes work with sensitive information, you will work with remote desktop software, controlling a monitored computer in our home office. The upside is your computer will be required to only need to control another computer, and if you need help, you can usually get assistance immediately.

Rock solid internet that can support business class phone calls and a quiet environment are minimum requirements. Because we know working with the right equipment makes life easier and less stressful, after the trial period, a computer that can support two monitors and two monitors is required (we'll help pay for the second monitor, or large monitor)

Software used includes Semcat rater, SuiteCRM, VtigerCRM, Microsoft Office, Gmail, PDF editors, Chrome, Internet explorer, Thunderbird email, other online software.

Social media and other postings include Facebook, Twitter, Craigslist, Indeed

We offer a starting pay of $3.50/hour for first 60 days, $4.00 next 90 days. $5.00 next six months, and $6.00/hour after one year.

One week paid vacation after the first year and it increases by one day for every year (i.e. after five years, five additional paid vacation days).