Customer Service Representative/Account Coordinator

We are looking for a customer service professional to be the point of contact for all of our customers. The ideal candidate will have strong communication skills and enjoy creating a positive environment for clients and coworkers. We are seeking someone who is not afraid to jump right in, be actively involved with tea ---------- mbers and assist in solving problems. One Stop Insurance specializes in personal and commercial insurance. We insure all lines of business including, auto, home, health, life, and commercial.

Responsibilities:

Handle incoming customer service calls.
Resolve customer service issues.
Process paperwork and make necessary corrections to company ---------- t up appointments with customer service managers and agents
Take accurate messages from customers and relay them to the appropriate people.
Answer phone calls.
Outbound calls to current clientele
Data Entry

Benefits:

Flexible schedule
On-the-job training
Paid time off

Shift: 8 hour shift
Weekly day range: Monday to Friday 9am to 5pm MST
Work setting: Virtual Office

Key qualifications:
Must Have: Customer Service, Phone etiquette, Data Entry, English speaking and written skills

Experience Level:
Must have at least 2 yrs of prior auto and home insurance background
Nice to have: experience with Ezlynx, Outlook, P&C insurance carrier websites