Technical Assistant (Dayshift)

NOTE: This role will start as a part-time (4 hours) position, and will be subject to a full-time (8 hours) consideration after a month. We follow Melbourne office hours, so please don't apply if you're unable to work on those hours. Salary rate is not open for negotiation.

We are in search of a skilled virtual assistant with technical confidence to collaborate with our client. Your duties will involve maintaining the client’s systems and CRM, managing emails, uploading videos, and other tasks, no matter how small they may be. We are seeking an individual who is enthusiastic about learning, diligent, and trustworthy.

Tasks And Responsibilities:
- Maintain the clients’ training management system with new enrollments, contacts, cancellations, etc
- Maintaining the clients’ CRM system – Hubspot
- Rolling out new Learning Management System
- Quickly reviewing and identifying technical issues as they arise in the system
- Ensure that all tasks in ClickUp are completed
- Administering clients into these new systems once the rollouts are completed

The ideal candidate:
- Has experience with CRM (Zoho/Hubspot/Salesforce, etc)
- Has experience with any LMS tool or training management system
- Has confidence owning technical projects and setting up a workflow for it
- Has excellent written and verbal English?- Loves and is talented at solving difficult and complex problems
- Prides yourself on being customer centric and working out the best way to support your clients and their clients

If you think you have what we are looking for, please fill out the Google Form: forms.gle/q6dbgu2WwAiMZ5Vp8. Please don't send ---------- ssages will be ignored.

Only shortlisted applicants will be contacted. If you have not been contacted within 7 days of your application, we sincerely thank you for your submission and wish you all the best in your endeavours.