Caring People Operation Specialist (HR Related)

Job Summary:
We are looking for a highly motivated and detail-oriented People Operations Specialist to join our team. The People Operations Specialist will be responsible for managing all aspects of our company’s human resources and administrative functions. There are 3 key objective for this role:
1) Help find the best talent possible with what we can afford for the role (looking to hire 5 more staff in the very near future/now)
2) One of our core values is DELIGHT- each staff should have a metric of 8+ out of 10 on a 4 week average working in their role
3) Facilitate both personal & job knowledge growth with EACH person (we currently have 10 people on team)

Key Responsibilities:
• Manage the onboarding process for new hires, including preparing offer letters, conducting background checks, coordinating orientation and training sessions, and ensuring a smooth transition for new employees.
• Manage employee data in HR systems and ensure accurate and up-to-date information.
• Support the performance management process, including goal setting, performance reviews, and recognition programs.
• Manage employee benefits programs, including health insurance, retirement plans, and other benefits.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Manage employee relations issues, including investigations, disciplinary actions, and employee complaints.
• Assist with the development and implementation of HR programs and initiatives to support employee engagement and retention.

Qualifications:
• Bachelor’s degree in Human Resources or related field.
OR
• 10+ years of experience in a human resources role, with a focus on employee relations, benefits administration, and HRIS management.

5 Characteristic for this role:
1) Strong Communication Skills
2) Detail-Oriented
3) Collaborative
4) Analytical
5) Strategic Thinker

3 KPIs for this role:
1) Staff DELIGHT KPI: 8+/10
2) Staff Search to Onboarding: 14 days
3) Monthly check-in and support on development on each staff: 100% / 30 period

Why Work for CR Handrail ( ---------- )?
1) You get to make a difference in the job / culture of the company as this is a small company
2) No time tracker / no micromanagement (but it also means no handholding)
3) What you do makes a difference in keeping people safe
4) Work with other awesome teammates
5) Work from home
6) Work in PH time
7) All PH holidays
8) 10 PTO/year

Note: we are not a PH company and does not offer PH healthcare (you are working as an independent contractor and responsive for your own compliance with the local and country legal and tax code)

To Apply (process):
1) Behavioral Assessment: ----------
2) Answer 4 interview questions here: ---------- /3naspIp
3) Quick loom interview (3-5 applicants)
4) Reference Check
5) Final Interview (1-3 applicants) with rest of team