IT Dispatcher

PLEASE FULLY READ BELOW: Applicants who submit applications without the full information below will not be responded to.

The IT Dispatcher is the primary hub of communication and scheduling between the clients, technicians, and the management team. Their primary responsibilities are answering incoming calls, creating new tickets/update existing tickets, coordinating onsite visits for technicians and scheduling work tickets on calendars.
The right candidate will have strong organizational and administrative skills, excellent communication skills both written and verbal, is detail-oriented with strong problem-solving skills, the ability to multi-task and adapt to changes quickly and is self motivated with the ability to work in a fast moving environment.

Potential employees should be proficient in English both in writing and speaking (conversational), have a quiet working environment, consistent power and internet, reliable computer and headset. Connectwise Manage experience preferred but not required.

Our company offers paid time off, paid US holidays (after 90 days of employment), and bonuses. This position has room for growth in the company.

This position is for hours of 7:30AM EST - 4:30pm EST Monday - Friday. This candidate must have EST working hours and dispatcher ---------- background or experience is a plus but not a must.

**Please submit a 1 minute video introducing yourself along with your CV when applying for the position.