ROCKSTAR Admin & Operations Assistant with 5 or More Years Experience (w/ Food or Culinary Background)

We are looking for a ROCKSTAR OPERATIONS ASSISTANT with 5 YEARS (or more) of EXPERIENCE that has a background in any FOOD RELATED INDUSTRY or COURSES (Food Tech/Culinary Arts/Nutrition Science/Restaurant Management). We are in the Food Tech Business -- a subscription-based personal chef and meal-prepping food service company, We help families with groceries, food recipes, cooking, and the ultimate dining experience. We need an experienced Executive Assistant that can help us organize and manage our emails, calendars, client communications, and appointments, as well as admin tasks, onboarding clients, customer service, and help us with SOPs/back-end operations. We will also provide the necessary training and onboarding for this position.
We need an EXECUTIVE ASSISTANT that is reliable and can also treat our business as their own. We want someone that can be our right-hand person and provide insights into making our business more efficient, cost-effective, and profitable. The strongest candidate will be able to see opportunities for improvement and will become a subject matter expert with our overall service. If you’re a problem solver and hard-working team player with exceptional English communication skills and customer service experience -- WE'RE LOOKING FOR YOU! You will be an important member of a growing team with a KEY role in company success.
The candidate must be available and be able to work Full Time in US Eastern Standard Time (EST).
If you are interested in this position and believe you have the qualities listed below to be successful, please complete this Google Form: forms.gle/Q4zLjm36YeiQd1Bs6
JOB QUALIFICATIONS:
- Must have work or educational background in the Food Industry (Food Science/Culinary Arts/Nutritionist/Restaurant Management)
- Must be experienced or advanced level in Google Spreadsheet or MS Excel (All Google Suite Tools)
- Must be a "Foodie" or familiar with Food Recipes, Preparation, and Cooking
- Must have Customer Service Experience and Neutral Accent (English)
- Must be experienced in creating/documenting Systems of Operations (SOPs) and Workflows
- Must be proficient in verbal and written English (C2 or above)
- Must have AMAZING Organizational Skills and Attention to Detail
- Able to research and perform tasks
- Can work with minimal supervision
- Must be proactive & has great initiative
- Must be a problem-solver and a go-getter
- Have a “get the job done” attitude
- Fast implementer & self-starter
- DEPENDABLE & TRUSTWORTHY
ROLES & RESPONSIBILITIES:
Admin & Operations:
- Food Recipe Creation (using copy & paste, creating Excel and pdf versions of the recipe)
- Uploading recipes into a system app we use AnyList (Familiarity/Experience with AnyList or similar is a HUGE bonus!)
- Weekly Order Calendar Management
- Send surveys and collect data from customers and chefs
- Send communications to the chefs
- Schedule interviews with chefs/potential new hirees using calendly
- Send background checks & onboarding documents to new chefs
- Order inventory and groceries as listed/needed.
- Onboard new trial customer
Customer Service:
- Respond to existing chefs and customers via email and text
- Respond to all inquiries about the service via email and text
- Send out communications to new trial customers & answer any questions
TECHNICAL SPECIFICATIONS:
- Internet not lower than 25 MBPS
- Backup Internet
- Noise cancellation headset
- Webcam
- Backup Power is a HUGE BONUS!!
TO APPLY FOR THIS POSITION:
- Please fill out the application link provided above
- Put your FAVORITE COLOR in between your FIRST AND LAST NAME on the form
- DO NOT message us on this platform. IT WILL BE IGNORED.
- Failure to complete the instructions will result in the rejection of your application