GoHighLevel Onboarding Specialist

Job Title: GoHighLevel Onboarding Specialist

Location: Remote

We're looking to hire a GoHighLevel Expert Onboarding Specialist to work with us in our CRM/Marketing Software Company, ---------- . We're a rapidly growing marketing software company.
As an Onboarding Specialist, you will be responsible for guiding new customers through the setup process of our software platform. You will work closely with our sales team and customers to ensure a smooth onboarding experience and provide support during the early stages of their use of the platform. You'll be responsible for integrating the core software into Payment processing software, connecting domains, other CRMs, email marketing software, creating web pages, as well as coding.

Responsibilities:
- Lead customers through the GoHighLevel onboarding process, ensuring that they have a clear understanding of the platform's features and capabilities
- Communicate with customers via phone, email, and video conference to answer questions and provide support throughout the onboarding process
- Monitor customer accounts and proactively address issues or concerns as they arise
- Collaborate with the product development team to identify and report on customer feedback and issues
- Continuously improve the onboarding process to ensure a smooth and efficient experience for our customers
- Determining the structure and design of web pages.
- Striking a balance between functional and aesthetic design.
- Ensuring web design is optimized for smartphones.
- Integrating Software to create a seamless sales and marketing experience

Requirements:
- Experience in a customer-facing role, with a focus on customer success or onboarding
- Strong communication skills, with the ability to explain complex concepts in a clear and concise manner
- Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues
- Ability to work independently and manage multiple tasks simultaneously
- Understanding of key design principles.
- Proficiency in HTML, CSS, JavaScript, jQuery, and Integration Tools (Zapier)
- Understanding of server-side CSS.
- Experience with responsive and adaptive design.
- Understanding of SEO principles.

Tech Stack, you will be working with:
- GoHighLevel (aka ---------- ) (Primary App)
- Hubspot, Asana
- Zapier, Integromat
- Stripe, ThriveCart, Samcart
- Hostgator, Godaddy, etc.
and similar tools...