Kitchen Knife Brand Seeks Amazon Seller Central Account Manager - Any timezone OK

Amazon brand Foxel seeks ambitious Amazon Seller Central Account Manager to oversee supply chain, customer service, and Amazon seller central ---------- set time zone. Any timezone is ok but must have 2-4 hours every day that overlap with Eastern Standard Time. Schedule is flexible and to be set by you but must be consistent after chosen.

Are you an experienced Amazon account manager looking for an exciting new opportunity? Look no further. We are a rapidly growing Amazon aggregator seeking a motivated and ambitious Seller Central Account Manager to oversee our supply chain, customer service, and Amazon account.

As a member of our remote team, you will have the flexibility to set your own schedule as long as you have 2-4 hours of overlap with Eastern Standard Time. You will be responsible for ensuring that our inventory is always well-stocked, managing supplier relationships, coordinating with logistics agents and 3PLs, and ensuring exceptional customer service.

At Get Simple, we believe in providing an innovative and vibrant work environment that encourages personal and professional growth. Our culture is centered around high standards, hard work, and critical thinking. We seek individuals who are confident, honest, and passionate about their work.

As a key member of our team, you will have the opportunity to work on a variety of Amazon brands within the e-commerce industry, with a focus on innovative design, exceptional product quality, and outstanding customer service. Our high-end creative designs have earned us brand recognition, and we have a reputation for delivering exceptional product quality.

To be considered for this position, you must have at least 3 years of Amazon account management experience and a deep understanding of inventory management. You must be fluent in English, highly analytical, and able to work independently as well as part of a team. You must also possess your own laptop with a high-speed internet connection, have extensive experience with reporting data analytics, and be able to take video calls and send looms.

But we admit we’re not for everyone. We’re successful because we have high standards, work hard, and hire smart people with strong critical thinking skills – people who are honest and confident enough to say “I don’t know – BUT I’ll find out!” People whose burning questions during interviews include “How can I be the best at this position?" "What can I do to make sure the company and myself both have massive growth?” are what we are looking for. People spend their time gossiping or talking negatively about other employees need not apply, that behavior will not be tolerated here. We want A-players. Your time here will be fast and furious and quite the ride. But the rewards are plenty, and include a generous bonus program.

ROLE
The seller central account manager will oversee the entire supply chain process including Logistics, Procurement, Demand Planning and Inventory Planning while also being a direct point of contact with our customers and Amazon. The ultimate goal of this position is to provide the appropriate level of customer service while optimizing the supply chain to maintain an efficient level of stock . Each currently defined area (Logistics, Procurement, Demand Planning & Supply Planning, Customer Service) will have KPIs to demonstrate key deliverables.


Main tasks you will be responsible for...
- SOP creation
- Making sure we always have 30-60 days of inventory in Amazon.
- 100% clear on the whereabouts of our inventory at all times
- Creating and managing documents with total accuracy.
- Sourcing new suppliers and products while managing cost and quality expectations.
- Customer service
- Understanding and using SOP methodology, the risks and opportunities associated with the “plan” and escalating where necessary.
- General Amazon account management - Putting in cases, generating reports, performing product and account audits to make sure everything is functioning normally
- New product research
- Coordinating with product designers and suppliers
- Sourcing, managing supplier relationships, and reordering products
- Coordinating with logistics agents and 3PLs
- Uploading new products and variations to Amazon via flat file
- Finding lost inventory within amazon and getting reimbursements for said inventory.

Requirements
- Good English and Writing Skills
- Strong attention to detail and achievement-oriented
- Highly analytical and a problem solver
- Takes initiative and a self-starter
- Ability to work independently and as part of a team
- 3 years Amazon account management experience (please do not apply if you do not have this)
- Someone who is already deeply involved in inventory management
- Knowledge of production capabilities, sales and supply trend
- Experience working with freight forwarders and various suppliers
- Ability to work remotely and possess his/her own laptop with a high-speed connection
- High speed internet connection (please provide screenshot of internet speed)
- Backup internet like a nearby coffeeshop
- At least 4GB ram
- Ability to use google services - docs, sheets, forms, etc.
- Experience with spreadsheets
- Extensive experience and a track record with reporting data analytics
- Ability to take video calls and send looms
- Ability to follow directions even when you might disagree

Bonus experience...
Fluency in Mandarin and English
Native Chinese
Ability to source outside of China

We looking to hire a smart, adaptable, self starting, hardworking, and focused employee to manage our Amazon account and store.

Attention to detail and listening skills are highly important for this role. To know that you read this entire post, please tell me your favorite fruit at the beginning of your application/cover letter in the google form below in this exact format... "I love OrAnGeS." Every other letter of your favorite fruit is capitalized. Do not include quotations. $25 signing bonus if you are hired and you mention your favorite fruit in the correct format.

Thanks and looking forward to your application :)

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