Experienced Collections Specialist Needed

***This is NOT a Customer Service Position***
***A background in repossession or loss mitigation would be great***

ESSENTIAL DUTIES/RESPONSIBILITIES

Inbound/outbound collection calls
Control calls in a professional manner
Be persistent
Negotiate settlements or repayment plans
Follow Federal and State laws when dealing with the collection of debts
Update account with current borrower information
Maintain assigned portfolio
Monitor and follow up on payers as necessary
Prepare accounts for review of legal action when non voluntary arrangements are set forth
Achieve monthly revenue goals
Keep record of collections and submit to upper management
Effectively communicate with upper management
Work closely with other staff and client representatives
Meets quality control guidelines
Completes tasks within timelines
Other projects and responsibilities may be added at the manager’s discretion.