InfusionSoft Specialist/Automations Specialist/VA

We are searching for committed, experienced applicants who share our obsession with quality and delivering remarkable customer experience for a fast growing travel agency located in Atlanta, GA.

The Infusionsoft Specialist - VA, will perform various administrative tasks; including but not limited to answering emails, scheduling meetings, and customer support via phone, live chat, and email. You must be a strong communicator, have a positive attitude, and like to be part of a team.

Responsibilities and Duties:
Create campaigns in Infusionsoft that allow for automation
Respond to emails and phone calls
Draft letters and documents
Schedule final payment reminders on the calendar
Manage a contact list
Perform market research
Create presentations as assigned
Provide customer service as the first point of contact
Other executive admin responsibilities as needed

Qualifications:
A minimum of 2 years of proven experience as a Virtual Assistant or relevant role
Ability to multitask and prioritize work as needed
Familiarity with current technologies, like desktop sharing, cloud services, and VoIP
Ability to learn new tools quickly
Highly organized
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email, and communication skills
Excellent time management skills
Can think outside the box and is innovative
Solid organizational skills
A team player who is proactive, flexible, results-oriented, and comfortable in a rapidly changing environment
Ability to work independently and under the pressure of deadlines
Must have a quiet workspace/home office space to work from, and a strong Internet connection is required
Experience using communication tools like Zoom, GoToMeeting, Slack, ---------- , Whimsical
Can work between the hours of Monday - Friday 12pm-6pm Eastern Standard Time