Appointment Setter/Sales Admin

Please read the entire job ad to apply correctly. All incorrect applications won't be considered.

Who We Are Looking for: We are looking for a part time Appointment Setter/Sales Admin to join our high-performance team! In this role you’ll be working to follow-up on the leads coming into our office to schedule appointments, field questions, follow-up on inquiries, send out information packages, and assist in maintaining the integrity of the company’s database.

You MUST have previous experience in SUCCESSFULLY SCHEDULING APPOINTMENTS and/or other relevant phone sales experience. Please ONLY apply if you have been SUCCESSFUL in the role of scheduling appointments and or phone/sales and prospecting, as the primary outcome of your role is to secure at least 10-20 qualified appointments per month.

This position offers a competitive hourly rate. You will be working with an extensive book of hot leads, you’ll be using an amazing CRM that makes calling leads quick and easy, sending your number of dials (and commissions!) through the roof.

About Us – Next Level Physical Therapy

At Next Level Physical Therapy, we help people in the Kingwood area get back to active, pain-free living, without the use of pain medications, injections, or surgery - even when they’ve been told they just have to live with the pain! Through our core values, we seek to transform the face of physical therapy both locally and globally, expand our reach and ability to serve, and create an experience for patients that is truly unforgettable - placing their goals, aspirations, and needs at the center of all that we do.

Through relationship building and going above and beyond in doing the right thing for people, we have built an incredible reputation in the community and have an abundance of great people ready and waiting for you to serve to the best of your ---------- eck us out at ----------

We believe whole-heartedly in education, and provide an immense amount of training, teaching, and coaching to help our employees achieve both their professional and personal goals. We know that real A players love to be held accountable for high standards of performance, which means you’ll be given your own key objectives and outcomes. When these are consistently met, you’ll experience substantial benefits and ---------- mand for this role is expected to be high and we invite you to apply if you feel able to achieve the following tasks and have the relevant skills to do so.

TASKS & RESPONSIBILITIES

To call and follow-up on inbound/outbound leads following the in-house sales scripts
To make 50+ dials per day to follow-up on prospects who have made inquiries with us with the goal of booking appointments/discovery visits for our physical therapists
To appropriately TAG and update all call outcomes in KEAP (i.e. not qualified, booked call back, not interested, etc.)
To confirm consultations and discovery visits, and where appropriate, reschedule them to follow-up on patient no-shows and cancels
To manually track calls and activities, as well as provide weekly reports to the CEO
To call “sweet spot” clients and ask for referrals or tell them about monthly referral campaigns that are happening in clinic
Develop a deep understanding of all products and services offered, as well as being able to overcome common objections to cash pay PT

SKILLS AND QUALIFICATIONS

With regard to Appointment Setter/Sales Rep skill set, we are looking for individuals who:

Have at least one year experience in a successful inside sales position, preferably setting appointments in a business-to-consumer environment.

Likes to work in a small company where your input, contributions, and ideas will directly impact the company’s growth and success.

Loves a fast paced, NO DRAMA environment where office politics, backstabbing, gossip, and negativity are NOT tolerated.

Enjoys helping clients and talking to people.

Wants a company that provides their sales person with great MARKETING to support their efforts (you’ll only be calling WARM/QUALIFIED leads).

Has extreme attention to detail and is highly organized; in this role, making sure all fields are updated correctly in the database is critical.

Is a quick, self-motivated learner and wants to work for a company that will invest in their learning and skill development (we WANT you to learn and get better).

Doesn’t want to travel and prefers talking to people over the phone to schedule appointments or provide ---------- sires a position that will offer upward earning and career advancement; we want people who are interested in growth, learning, and becoming part of our long-term team.

Excellent project and time management skills.

Ability to work to meet deadlines, (often) under pressure.

Excellent verbal and written communication skills.

Ability to use Microsoft Excel, CRM systems, and Microsoft Office.

Please apply ONLY if you have at least one year experience in an inside sales position, preferably setting appointments in a business-to-consumer environment. You must have a proven track record for success in an SDR role, Telemarketing, or phone sales role.

To apply, please send your resume and tell us why you think you’d be a great fit to join our team with the subject line "Next Level Sales"