Account Manager for Travel Company

Who We Are

Located in Mineola, New York, Gerber Tours is a leading provider of high-quality Student travel programs. Our mission is to expertly create travel and performing arts programs that educates and inspires students, ignites their passions, and creates impactful lifelong memories. Together, with our family of brands, American Classic Tours & Music Festivals and Contemporary Tours, we execute a vision of forever changing how every student sees the world around them.

We work in a fun, friendly and flexible environment filled with people who work diligently to make sure every program is unique and life-changing for our traveling students and educators. Our commitment to our culture and tea ---------- mbers is just as important as our commitment to offering immersive, educational and inspiring opportunities for students. Gerber Tours provides continuous learning opportunities and career growth for employees.

Job Description

Are you looking to grow your professional career working alongside the industry’s best travel experts? Would you love to be part of a growing team planning trips for students that will forever change how they see the world around them? If you would love to be a part of such an amazing opportunity, come join our team!

The Account Manager role is the foundation of our sales team and provides a pathway to a sales position, if desired. The Account Manager will work in partnership to support the Account Executive in all phases of tour planning. The Account Manager will strive to provide the best tour product possible while managing file workflow, vendors, and client details. Our team of Account Managers work diligently to meet timelines, special requests and other requirements involved in the planning of all tours.

Please reply to this post with the words "Jet Airplane" somewhere in your reply to us.

Employee Benefits

13th month pay (Prorated based on start date)
Social Security System (SSS) employer contribution (upon completion of six (6) months of service.)
Philippine Health Insurance Corporation (PhilaHealth) employer contribution (upon completion of six (6) months of service.)
Home Development Mutual Fund (HDMF, commonly known as Pag-lBIG) employer contribution (upon completion of six (6) months of service.)

Qualifications

• 2 + years professional work experience.
• Ability to prioritize tasks and contribute to a cohesive team.
• Strong attention to detail and interpersonal skills.
• A positive, solution-oriented attitude. Ability to work in a fast paced, deadline-oriented environment.
• Strong customer service and problem-solving abilities.
• A professional telephone manner.
• 4-year College degree preferred.
• Computer skills: Microsoft Office, Google Docs, Adobe PDF Editor a plus

Essential Duties and Responsibilities

• Work closely with the Account Executive to understand the needs of each client.
• Fanatical attention to detail to maintain clear and comprehensive tour files.
• Strong customer service and problem-solving abilities.
• Solid written and verbal communication, interpersonal and organizational skills.
• Efficient and timely development of specific tour plans for each group.
• Develop and maintain strong vendor relationships.
• Promptly responds and executes all action items required for successful completion of tasks.