UK Letting Agency Assistant - Need previous UK Letting experience

About Us:

PLEASE APPLY ONLY IF YOU HAVE PREVIOUS EXPERIENCE IN THE LETTING AGENCY MARKET IN UK

Oasis Living is an online letting agency in the UK, providing exceptional property management services to landlords and tenants alike. We are currently seeking an enthusiastic and highly organized Virtual Assistant to support our team in handling tenant enquiries, communicating with landlords, and managing various property management tasks.


Key Responsibilities:
-Respond to tenant enquiries via phone and email in a professional and timely manner.
- Communicate with landlords regarding property-related matters, including maintenance, rent collection, and property updates
- Coordinate and schedule property viewings for prospective tenants
-Assist with the management of property maintenance requests
-Maintain accurate and up-to-date records of tenant and landlord interactions within our property management software
-Support the wider team in managing and updating property listings on various platforms
-Perform administrative tasks, such as preparing tenancy agreements, processing reference checks, and ensuring compliance with relevant regulations


Qualifications and Skills:
-Previous experience as a Virtual Assistant within the property management or letting agency industry.
-Knowledge of UK letting and property management regulations, such as the Housing Act, Tenant Fees Act, and GDPR, is an advantage.
-Excellent written and verbal communication skills, with the ability to adapt your communication style to different audiences.
-Strong organizational and time-management skills, with a keen attention to detail.
-Proficient in Microsoft Office Suite and experience with project management platforms such as ---------- or Asana
- Proved track record providing excellent customer service and building positive relationships with clients.