Language Culture Specialist

Job Type: Full-time
Description
Language Culture Specialist
The Language & Culture Specialist owns the advocacy and implementation of ResultsCX’ Language and Culture training programs, initiatives, and resources. Partners with Recruitment, Training, Quality, and Site Operations to facilitate and deliver short/long-term language improvement learning initiatives. Delivery of these initiatives are coordinated with partners and stakeholders and executed within the defined timelines. Language & Culture Specialist execute roles that meet the competency guidelines and expectations of ResultsCX and our partners.
We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!
In this role you will:
Serve as the site Subject-Matter Expert on Language & Culture Training and development needs, and the Expert Gauge for Calibration in The Results Companies’ proprietary GATEway Assessment Form
Coordinate with Site Leadership and support groups for Training, certification, and Calibration sessions on the Language360 & GATEway Assessment Forms
Conduct Train the Trainer and Training Certification Process for Training Professionals or Associate Training Professionals to deliver GATEway Language Training