Email Inbox Manager

We are seeking a highly skilled and experienced Email Inbox Manager to join our new and fast growing team. As an Email Inbox Manager, you will be responsible for managing and organising multiple inboxes to ensure timely and accurate responses to all incoming inquiries from leads we have contacted for B2B services. You will be qualifying/disqualifying the leads, communicating with them, and then scheduling sales appointments with the qualified leads and our ---------- te: this is not a cold-calling role

Responsibilities:

- Oversee multiple client inboxes on multiple of channels (Gmail inboxes)
- Respond & communicate with leads
- Follow up with leads
- Keep track of leads with a simple CRM
- Schedule meetings for our clients (through Calendly)
- Keep up-to-date reports on the incoming emails
- Setup email domains for new clients from time to time, following instructional videos
- Able to run a live chat bot for customer service

Requirements:

- Previous employment as an Inbox Manager
- Excellent written and verbal communication skills in English
- Ability to work 9:00am to 5:00pm GMT (UK Time)
- Strong organisational skills and attention to detail
- Ability to prioritise and manage multiple tasks simultaneously
- Excellent IT skills
- Strong and consistent internet connection
- Please reply with 'Inbox Queen/King' in the title so I know you have read the job description, if you do not have this you will not be considered for the position.
- Proficient in using email management tools
- Hubstaff’s time-tracking system on the PC this system also takes screenshots of the employee’s desktop every 10 minutes. This is to prevent employees from working for multiple businesses at ---------- addition to including your CV and why you want to work for us, please solve the following problem in your application:

Please write a reply to the following email you received from a prospective client

“Hey Chris,

Can you send me over some more information on the pricing for this program?

Thanks,

Dave”

Note: We never give the pricing over email, the goal is to persuade the client get onto a call to discuss pricing based on their addressable market and Average Deal Size. Try to tempt Dave onto a call without giving a price.

Salary:

We offer 25,000 PHP per month, moving to 30,000 PHP after successfully completing the 3 month trial period. The role offers the possibility of a raise or bonus based on performance.

Working hours will be 9:00am to 5:00pm GMT - Monday to Friday (UK Time)

If you meet the above requirements and are passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you.