Executive VA for a Cleaning Company

Before reading, please note English Fluency or near English fluency is a must.

our daily responsibilities would include:

1. Send a daily report detailing completed and ongoing tasks.
2. Take inbound sales calls, customer requests and/or complaints and make outbound calls.
3. Respond to customer questions via phone call, email, live chat, Facebook messenger, or SMS.
4. Provide service quotes & make sure to do a follow up with the leads.
5. Book new jobs, reschedule &/or update service jobs in our booking calendar system.
6. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
7. Management of teams, cleaners, and hiring.

We are invested in our agent’s success. You will go far if you are: - A fast learner
- A great communicator
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter

This is a full-time position. You need to have excellent English skills.

We have multiple shift schedules available.

Please do not message me through inbox for the position, instead, visit this url and fill out the form:

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