Technical Business Analyst

The Role
This role will be an integral part of a global team that will deliver technical solutions in a quality and efficient manner to clients around the world.
Performance Objectives:
Excellence
Responsible for system configuration and testing during implementations and production support. Ensures configuration and testing are completed according to specifications, defined standards, utilizing tools identified as best practices
Develops comprehensive test plans and executes testing for the different system components: web application, data imports, batch jobs, reports and extracts.
Coordinates issues identified during testing with the system developers and pushes each issue thru to resolution.
Performs impact analysis and regression testing on the different system components during release consumptions.`
Defines and updates system tables as needed.
Works with a team to identify project deliverables and meets established deadlines.
Works with the team to resolve questions and issues requiring input from the client team or other Business Analysts
Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability
Follows national line of business processes and protocols for the deployment of base solutions
Participates in national line of business sessions and teams as requested.
Qualifications
The Requirements
Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area.
At least 3-5 years of relevant work experience
Experience or training in: RDBMS, SQL, Web-based applications and tools
Experience with test plan creation, testing procedures and test plan execution is required.
Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required
Strong verbal and written communication skills in English
Experience working with the US is preferred
Ability to work on "virtual" teams with members from different geographic areas
Ability to multitask, and be mindful of deadlines.
Self-motivated and ability to remain focused on assigned projects.
Committed to quality and continuous improvement