Admin Agent

***This is NOT a customer service position***

Gathering and processing research data. Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team.

Needed experience:

* Updating payments on customer accounts from Moneygram or Repay (Including repossessed and out for repo accounts).
* Reviewing and/or processing requests from customers regarding their account loan deferments or due date change.
* Reviewing documents sent by customers to fully unlock their account for autopay or add an authorized third party on the account.
* Refunding, voiding, or reallocating payments as requested by other departments or the customer.
* Sending out important account related documents to customer emails as requested.
* Pulling reports for requested ---------- sired Skills/Abilities:

Ability to deliver results individually to achieve high performance
Proficient with MS Office tools including Excel, PowerPoint, Word
Bilingual English and Spanish