Online Lead Scheduler For Growing Dental Practice | Sales & Concierge

The Online Lead Scheduler is responsible for scheduling and coordinating appointments with potential customers through the company's website and other online channels. This individual will interact with clients, assess their needs, and schedule appointments with the appropriate tea ---------- mbers. They will also handle customer inquiries and complaints and provide excellent customer service.

Responsibilities:

Schedule appointments with potential customers through the company's website and other online channels
Interact with clients, assess their needs, and schedule appointments with the appropriate tea ---------- mbers
Handle customer inquiries and complaints
Provide excellent customer service
Monitor and update appointment schedules to ensure all appointments are confirmed and managed in a timely manner
Keep accurate records of all customer interactions and appointments
Ensure that all customer information is accurate and up-to-date
Assist in the development and implementation of marketing strategies
Meet or exceed performance targets

Qualifications:

Proven customer service experience
Strong communication and interpersonal skills
Ability to multitask and prioritize effectively
Strong organizational skills
Familiarity with online scheduling systems and software
Strong attention to detail
High school diploma or equivalent
Experience in a similar role is preferred
Familiarity with CRM software is a plus

READ CAREFULLY BELOW:
**In order to be considered for this position along with your interest, please submit a 1:30 second video, explaining a little bit about yourself, your work experience, and why we should look at hiring you for the job?

You can insert a video as we loom link or any other link with your submission.

We are looking forward to hearing from you.