Account Manager + Virtual Assistant

JOB SUMMARY
Reporting to management, you will be dedicated to maintaining sound client relationships, built on professionalism, integrity, and trust. You will be continuously striving for client success and satisfaction.
- You'll develop an understanding of the respective clients and their goals
- You will also work with:
- Directors as a personal assistant
- An internal team to plan and execute creative, data-driven campaigns

YOUR RESPONSIBILITIES INCLUDE
- Manage, build and maintain client relationships. This includes taking a genuine interest in your clients, their organisation and their team as well as being across their marketing challenges and goals
- Manage all client engagements from on-boarding/kick-off sessions, including educating the client on agency processes
- Schedule and facilitate recurring client WIP meetings, discussing all project/account activities and assets, keeping the client up to date around all project details and timelines
- Have a sound understanding of the project/campaign strategic direction, for optimum management and execution

MUST HAVE SKILLS AND EXPERIENCE
- Min 2 years of experience in a Marketing Manager and/or Account/Project Management role
- Min 2 years of experience in the HubSpot platform (DO NOT APPLY FOR THE ROLE IF YOU DO NOT HAVE AT LEAST 2 YEARS HUBSPOT EXPERIENCE)
- An understanding of inbound methodology and how it applies to digital marketing
- A track record of meeting and exceeding expectations in your role
- Ability to manage multiple accounts simultaneously
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Excellent time and project management skills with the ability to prioritise effectively

NEXT STEP
You will be expected to:

* Demonstrate how you have worked with teams to deliver collective outcomes
* Provide, exhibit and demonstrate your experience for this role

APPLICATION PROCESS
* Resume review
* Zoom interview (additional meetings may be required)
* Final interview
* Reference checking

ABOUT US
We are a digital marketing agency and consultancy specialising in in-bound marketing. We are aspiring to become a Certified B Corporation - visit ---------- and that means we put people first, then planet, and then profit.