E-Commerce Customer Support

Hi Applicants.

We are an e-commerce company and we're in the pet space.

We're currently looking for additional customer support to help us manage inquiries, tickets, pre-sales concerns, and after-sales.

You will be trained from the top on what our products are and how to properly answer the customer's question.

We already have SOP in place and it would be easy for you!

When sending a proposal, please tell us how would you handle an irritated customer.