Client Support Specialist (Performance Marketing)

About the Company:
We are a leading performance marketing agency with a history of delivering exceptional results for our clients. With over 10 years of experience and a strong presence in both Singapore and India, our team of experts is driven by a passion for digital marketing and a commitment to delivering outstanding results for our clients.

About the Role:
We are seeking a highly motivated and experienced Client Support Specialist with a background in Facebook and Google Ads to join our team.

Responsibilities:

Provide client support for Facebook and Google Ads campaigns
Troubleshoot and resolve client issues
Communicate effectively with clients
Stay up-to-date with industry trends
Collaborate with teams to ensure client needs are met
Proactively escalate potential issues
Report on client satisfaction
Requirements:

2+ years of experience in customer support, with a focus on Facebook and Google Ads
Background working in Facebook and Google's Ads division (required)
Understanding of digital marketing and performance metrics
Excellent communication skills
Ability to multitask and prioritize effectively
Strong problem-solving skills
Proven track record of providing exceptional customer service
We offer a competitive salary and benefits package, opportunities for professional growth, and a dynamic and supportive work environment.

Submit your resume and cover letter to [Insert contact information].

We are an equal opportunity employer.