AMAZON VENDOR CENTRAL ASSISTANT

Department: Strategy Department
Line Manager: Strategy & Analytics Manager

OVERVIEW
The Amazon Assistant provides assistance to the Strategy & Analytics Manager and keeps brand accounts running smoothly on various online marketplaces such as Amazon. You will work with our clients’ accounts and manage their own portfolio of brands, product development and fulfilment.

The ideal candidate will be part of an exciting organization that continues to develop and grow its tea ---------- mbers. Someone who is knowledgeable in Amazon Seller Central and Amazon Vendor Central, dynamic and has a proactive approach to problem solving and workflow optimization.

Duties and Responsibilities:
-Manage end-to-end customer service experience on Amazon with an eye toward fast resolution of customer contacts.
-Monitor inventory flows in/out of Amazon
-Monitors sales projections using system reports and tracking.
-Monitor product listings on Amazon for various issues including unauthorized changes, pricing errors. Proactively alert teams about any issues and action them accordingly.
-List, update and edit existing catalogue listings and monitor contents in Amazon
-Generate keyword ranking files; analyze and set appropriate target ranks for each keyword
-Open cases depending on necessity and as instructed
-Monitor existing cases and update our case management system for follow through by supervisor
-Monitor account health and metrics and proactively alert teams about any issues and action them accordingly
-Creating and updating flat files with listing content
-Fulfill any other role duties as directed by your line manager.


Qualifications:
-3+ years professional experience in Amazon and ecommerce operations
-Thorough understanding of Amazon and ecommerce operations through relevant job experience
-Experience communicating with and supporting internal and external stakeholders at all levels
-Experience with project management and collaboration tools
-Understanding of Amazon’s products and services including advertising and retail
-Excellent organizational, interpersonal, and communication skills (both written and verbal)
-High level of proficiency with Microsoft suite of products (esp. Excel and PowerPoint)
-Overall understanding of Amazon’s core principles, business objectives and development history
-Experience in a start-up culture i.e. self-directed, goal-oriented and flexible, enjoying working in a fast-paced and at times ambiguous environment
-Excellent communication with Clients over email and video conference eg Zoom
-Familiar with project management tool like ASANA



Tools:
-Amazon Seller & Vendor Central
-Project Management Tool: Asana
-Microsoft Office: Word, Excel, Powerpoint, Outlook, SharePoint
-Communication Tool: Zoom & Skype
-Inventory: OrderHive



Key Values:
-Highly organized
-Integrity and Accountability
-Proactive
-Global mindset
-Grit
-Comfort with Ambiguity
-Attention to detail



To apply kindly send your email to ---------- with the ff details:

Subject: AMAZON VENDOR CENTRAL ASSISTANT Rockstar

In the email, kindly indicate the ff details:
1. Full Name
2. Skype ID
3. Resume/CV Link
4. Expected Salary
5. OLJ Profile Link
6. Brief Summary of Experience - relevant experience in ecommerce is an advantage!

those who will not follow the instructions above will not be entertained!