Data Analysis Assistant and B2B - Experience Is A Must

Treatspace is looking for an experienced Data Analysis Assistant for our PracticeBeat ( ---------- ) product line to support our Customer Success team as they help customers achieve the most value out of our cloud-based software. The Data Analysis Assistant will monitor overall customer health metrics, prepare quarterly customer reports, assign and manage follow up tasks, and keep the CRM and customer data up to date.

This is a full time, 40-hour week position with competitive pay. 3 month trial basis.

Responsibilities

Tactics
- Pull and analyze customer performance data
- Create customer-facing presentations showcasing performance data and improvement opportunities
- Attend and take notes during customer quarterly business reviews
- Prepare meeting summaries to be sent to customers
- Assign and monitor follow up tasks from customer meetings
- Manage multiple projects simultaneously while maintaining strict attention to detail

Required Education + Experience:
- Proficient in English; Both in verbal and written communications
- College or University student
- 4-5 years of experience as a Virtual Assistant
- Experience with Google Analytics is preferred
- Experience in a customer-facing role is preferred

Desired Skills and Experience:

Technical
- Proven and professional communication skills
- Familiarity with search engine optimization (SEO)
- Familiarity with gathering and presenting data
- Experience working with a US company is preferred
- Knowledge about US healthcare system is preferred (not needed)

Functional
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work
- Multi-task and change from one task to another without loss of efficiency or composure
- Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with multiple teams
- Lifelong learner, adaptable to and embracing of the ever-changing and evolving SEO best practices
- Prior experience with both verbal and written customer communications
- Willingness to contribute in other areas of the company, as needed

Is this for you?
We hope you'll strongly consider joining us. To apply, please submit your resume, cover letter, references, and any additional work you’ve done to ---------- and our customer success team will review your submission and contact you regarding the next steps!

About Treatspace
Treatspace is a SaaS-based healthcare platform that is disrupting and improving critical healthcare processes that no longer work in a rapidly changing regulatory and reimbursement landscape. Our innovations help practices solve patient access and acquisition challenges. Treatspace received the Global Action Challenge Award in Nashville, Tennessee in 2015, competing against hundreds of other healthcare companies nationally and is one of the Top 5 Startups named by the Pittsburgh Technology Council Tech 50 Awards. We have also raised several million dollars of venture capital funding.