Developed Customer Service Agent for e-mail support

Dear,

For our 7-figure e-commerce business we are looking for a high developed Customer Service Agent with experience in e-mail support. You must understand the entire process and must be highly developed in communication. Apply with the word blue. Please read further to find out what tasks you will be going to do and what requirements we have.

Kindly answer the following questions;
- Tell us about your experience in the customer service department?
- Do you have experience as a Customer Service Agent for an E-commerce business?
- Do you have experience in e-mail support?
- Do you have your own reply templates?
- How many e-mails can you reply to within 1 hour?
- Have you ever used Slack for communication?
- Are you available for 5-6 hours a day, 7 days a week?
- What is your rate per hour in $?
- What is your Skype?


As a Customer Service Agent you have:

- Experience in with Customer Service Support using e-mail (!)
- Good communication skills (!)
- Drive to help customers (!)
- Working with systems like Zendesk (!)
- Experience with different communication platforms (Slack, Skype)


If you don't meet the requirements, please don't apply.

Your tasks will be:

- Helping / replying to customers by e-mail.
- Create cases in systems as Zendesk
- Communicate with the tea ---------- mbers
- Being aware of the process and make sure that there are no delays

If you think you are the right person for this job and you are able to contribute to our business, please reply to this message.

Kind regards,
Ruben (CEO)