Ecommerce customer success VA - phone, email, sms marketing

RockRose Tint City is a manufacturer-to-consumer ("M2C") e-commerce platform in USA. The company mainly focuses on auto tint, but it also offers car wrapping vinyl and DTF T-shirt film. The brand was founded in October 2018, and since then it has upheld the mission to democratize ceramic films to contribute to the sustainable future of the planet. We are looking for positive, motivated and energetic individuals to be a part of our online expansion initiative. Successful candidate needs to demonstrate a willingness and a capability to learn how to strengthen the relationship with our existing customers and potential customers to drive cross-sale opportunities. May start ---------- this role, you need CRM experience. You also need to be familiar with Amazon, Facebook, Ebay, Walmart and Shopify experience. You need some online advertisement experience. You will handle customer service, chat bot service. Provide feedbacks to internal team to make our online listings better. If you are driven, and success-oriented, this position provides you with incredible room for growth and advancement.

We offer competitive compensation based on your level of experience. We also offer bonus based on your performance. If this sounds like the kind of career move you’ve been waiting for, and if you meet our qualifications, we want to talk with you.


Qualification:
Cold call experience

Email marketing experience
SMS marketing experience
Must be honest, assertive, loyal and systematic
Desire and ability to learn quickly.
High degree of drive and motivation
Experienced in using diverse computer databases for clients data management, including cloud-based CRM, order processing systems, Google, Microsoft Suite, and social media
Follows company policies and regulations
Sales or technical knowledge of window film a plus
Spanish is a plus but not required

Pls send
a video record to demonstrate cold call capability
a video screen record to demonstrate email/sms marketing capability