Operations Manager

We’re in the business of changing people’s lives. Our products are educational and change-orientated. They’re intended to help our clients get a very specific result … and we’re committed to helping people get the results that matter most to them.

We deliver our products online through membership websites and through live events that we stream throughout Australia, New Zealand, United States, United Kingdom... all over the world

We’re a tight, energetic team … we’re full of energy and we love getting the job done … FAST … and so we need a very special human to join our team …

We need a Full Time Operations Manager to join our team to help all of its products operate efficiently through people and processes. The purpose of this position is to manage all the day to day inside of the business and to ensure the business is performing optimally.

What You'll Do...

===Key Responsibilities===

The Top Outcomes That Will Produce The Most Value:
- Overseeing & Managing the all the day to day operations & team.
- Creating and improving SOP's, ensuring the business runs on up-to-date and efficient SOPs.
- Tracking business metrics and helping Bree manage finance.
- Creating and Managing all Dashboards for the CEO.
- Managing Team Sprints + Team Communication - reporting back to the CEO if any problems or issues arise.
- Team Efficiency & Project Management - how quickly do we turn around our outcomes? Do we have enough capacity? Etc?
- All company SOPs are trackable and efficient, stored in a Knowledge base that trains our staff.
- Business Metrics & Finance Reports.
- Booking monthly 1-on-1 meetings with the team

===Ideal Candidate Will Be===
• A Problem Solver – you love analysis, troubleshooting, getting to the bottom of an issue, and developing creative, effective, and efficient solutions
• System and Process Oriented - you can look at a system or a process and find gaps, or redundancies and make it work better
• Detail-orientated ... you're also probably a little obsessive around details. You love schedules and you love getting stuff done on time.
• Super-organized... you'll need to be ... because you will be working with different teams, and each has its own set of outcomes and priorities
• Outcome-driven... failing or missing deadlines kills you on the inside (you feel terrible when things don't happen for you).
• Flexible and versatile, you are open to taking different roles and responsibilities and you love learning new skills
• You want to be part of a team that wins! You love winning, you love creating, you love producing great results.
• Making a difference matters to you. Living a life of insignificance destroys you inside. You want to play a bigger game.

===Benefits & Culture===

• Work from Home
• Culture of inclusive, passionate, hardworking, and high-performing Team
• Reasonable work hours to achieve work/life balance
• 40 hours per week, working mainly Monday to Friday but with a flexible weekend schedule
• Expected hours between 7.00 am and 3.30 pm Philippine Time
• Your monthly salary will be in AUD (competitive salary package for the right candidate)
• Your salary will be paid bi-weekly and sent directly to your bank account
• PH Legal holidays will be observed

If the description above resonates with you please send the following:
- your resume
- a 1-minute video telling us what you love about operations support

Please submit the above and in the subject line write: I AM YOUR OPERATIONS MANAGER!