Customer Service & Virtual Assistant

About the Customer Service Position:


We are looking for a Virtual Assistant to provide customer support to our customer and administrative support to our team. You will handle administrative projects and deliver high-quality work under minimum supervision. MAJOR! MAJOR PLUS IF YOU HAVE KNOWLEDGE IN STOCK TRADING AND FINANCE

You are required to have experience in fulfilling various administrative tasks? including answering customer inquiries(via emails, Tidio chat(live chat support), and social media comments), managing social media channels, and creating content. A strong Internet connection is required? along with experience using communication tools like Gmail, Tidio, Slack, Skype, and Google meet.

+ Please let us know if you have sales experience

Responsibilities are:
Be a Tidio live customer support ---------- om the hours of 7 AM PST - 1 PM PST
Provide excellent customer service to new visitors and current customers
Selling/ signing on new website visitors using Tidio Live chat onto the service we sell.
Prepare and manage spreadsheets in Google Drive/ Google Sheets
Become a moderator on our ---------- server
Address team administrative queries

Requirements are:
2+ years experience working as a Virtual Assistant or customer service rep.
Excellent communication; Customer orientation and ability to adapt/respond to different types of characters
Good practical experience with Google Drive suite(docs, forms, sheets), Gmail, ---------- , and ---------- order to be considered for this position, please reply to this job posting or send us a message with our Instagram followers (Use our Instagram ---------- and tell me how many Instagram followers I have)
Benefits:
After 3 months. You will be eligible for employee benefits along with the opportunity to earn bonuses