ROCKSTAR Virtual Assistant: “Results-oriented mastery,” does that describe you?

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TYPE OF WORK

Full Time

WAGE / SALARY

Negotiable

HOURS PER WEEK

TBD

DATE UPDATED

May 4, 2023

JOB OVERVIEW

ROCKSTAR Virtual Assistant: “Results-oriented mastery,” does that describe you?

Looking for a remote, full-time A+ Team Player ready to ROCK their job.

Have you found your niche yet? If you haven’t found your ideal role and are interested in advancing your career and stretching yourself in purposeful ways, perhaps today is the day!

Are you ready to start a career with room for growth in the country's leading consulting company for transforming corporate culture and results in the financial services industry?

Are you looking to do something meaningful that rocks the lives of our clients?

Are you consumed with being one of the best virtual assistants that ever walked and are excited to work with one of the most profound corporate change agents of our time?

Are you motivated by the thought of bringing creative ideas and innovative solutions to internal and external client experiences?

Are you resourceful, thorough, and detailed-oriented when tasked with a project?

If you answered “yes” to the above, we would love to talk to you.

At The Emmerich Group…
• We are on a mission to save America… one community at a time.
• We are a 30-year-old company with numerous accolades, including Entrepreneur of the Year, profitable every year since
inception.
• We take organizations to a level of performance they never dreamed possible. Truly. Over 70% of our clients double
their profitability. Our clients often describe the impact we have on their organization in one word– MIRACLE.
• We transform cultures—our clients regularly catapult from cultural trainwrecks to “Best Place to Work” status.
• We love our clients, and our clients love us! We are passionate about our clients and their results—and we’re good at
rocking their worlds. We have 5-star reviews almost exclusively.
• We take ourselves lightly and our results seriously. Dweebs need not apply –we have a team of great people, and we
don’t want them to have to work with a whiner, complainer, or somebody who doesn’t do what they say they’re going to
do. If those describe you, don’t apply.
• Our guiding book, Thank God It’s Monday!, is a New York Times, Wall Street Journal, and Amazon best-seller.
• Our guiding principle is, “Life gives to the givers and takes from the takers, and the world has a perfect accounting
system.”

The Emmerich Group is growing, so we are looking for individuals who want to join us on our journey to change the trajectory of organizations and enhance the lives of their employees.

Right now, we have an exciting opportunity to join our family.

As a Rockstar Virtual Assistant, you will help ensure success of both internal and external clients by excelling in these critical tasks:
• Managing multiple priorities with competing deadlines to ensure that the right stuff is getting the proper attention, all
the way through to completion—garner the respect of the team by keeping projects on schedule and on budget.
• Taking direction and input, synthesizing it, creating a plan, and delivering positive results.
• Breaking complex projects down into necessary steps, creating project timetables, and ensuring that projects are
completed as scheduled.
• Maintaining the business calendar and negotiating with team, clients, and outside partners to ensure it remains a clear,
concise annual planner driven by priorities.
• Providing a “Ritz-Carlton” approach to internal and external client experiences that leaves every customer saying “WOW.”
• Cultivating relationships with teammates, existing clients, potential prospects, outside vendors, and outsourced talent.
• Managing inbound and outbound client calls in a courteous, professional, and high-energy manner that closes the loop
and delights our clients.
• Coordinating executive travel and following up to ensure accuracy.
• Project-managing events, client meetings, speeches by executives, and assisting with proofing books, magazines,
campaigns, and other products.
• Serving on the marketing committee.
• Maintaining highly sensitive files.
• Displaying high proficiency and skill using Office 365 tools such as Excel, Outlook, Microsoft Word, Power Point, etc.
• Most importantly, being able to see what isn’t there, and making it happen, to help ensure overall client success.

Our Rockstar Virtual Assistant will enjoy:
• Compensation determined by education, past outcomes, and related work history.
• Outgoing and supportive rockstar teammates—we transform cultures and expect the best of the best to bring their A-
game.
• Quarterly all-team celebrations to recognize and reward employees for their results.
• A nearly unlimited amount of personal and professional development opportunities to enhance your career potential.
We want people who thrive by learning.
• The comfort of working for a company that has been profitable every year for 32 years—during good times and bad—
never experiencing a layoff.
• Bonus opportunities for meeting critical drivers.
• Kindle Book Club–we support those who take the initiative to learn and become better people.

This Rockstar Virtual Assistant will possess the following skills and attributes:
• Always doing the right thing—even when no one is watching.
• Bringing the BEST version of yourself to every interaction devoid of drama or behaviors that aren’t supportive of the
team, the executives, and the clients.
• Having the ability to clarify and meet the Conditions of Satisfaction for each project to create optimized results.
• Possessing the acumen to proactively see what might be missing and making it happen quickly.
• Openly accepting constructive criticism about how to do things better and joyfully transforming with input from others.
• Welcoming change and seeking opportunities for positive growth.
• Being accountable and responsible—no excuses.
• Maintaining a “can do” attitude with all tasks encountered.
• Regularly taking responsibility for areas beyond your primary job duties.
• Taking the initiative to get things done as soon as a need is identified, following strategic thinking and documented
procedures when they exist.
• Detail-oriented and focused on completing work of the highest quality.
• “Breathing life into life”—making every person and situation better because you encountered them.
• Taking great joy in delighting internal and external customers—a “WOW” customer service mentality and the execution
to make it happen.

We believe every tea ---------- mber should make other tea ---------- mbers better as people, bring joy, and bring up what isn’t working in a way that helps advance the situation—by bringing your highest and best self to work. IF that is not how you roll, you are not the right person for this team….and that is okay. Save yourself time and don’t apply.

Who shouldn’t apply?
• If you are not a life-long learner and are not committed to being “a master” of your craft
• If you have not had excellent relationships with previous supervisors and tea ---------- mbers
• If you are not proactive in creating and working your plan
• If you are not a team player
• If you have not had a history of success and advancement
• If you are not willing to be vulnerable and real when you miss an outcome or deadline
• If you don’t excel at independent, research-based activities
• If you become frustrated when faced with unexpected changes in plans
• If you have difficulty planning a course of action without specific instruction
• If you lack communication and organizational skills to keep people apprised and to manage your work in a highly effective manner
• If you don’t possess the ability to be quick on your feet while turning in the highest quality work
• If you are someone who wants an everyday JOB. This is MORE than your basic JOB! We rock the world of our clients and
their tea ---------- mbers. We help our clients get to and stay in top 5% of performance in their industry (community banking). If
that doesn’t get you excited, you’re not the right fit.

We are extraordinary at what we do. Our A+ tea ---------- mbers demand that they get to work with others who are extraordinary at what they do.

If at this point you’re saying, “I’m the best person for this job, and I don’t want any other job—I want this one,” then apply immediately, as we will fill this position quickly.

Does this sound like something you can’t live without? If so, please submit your resume to ---------- and put VA333 Your Full Name in the subject line, along with three sentences in the body of the email telling us why you’re the best candidate for our Rockstar Virtual Assistant position.

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