Home-Based Telemarketer

Make calls to potential customers
• Maintain a company set average calls per day
Inquire from customers and record information regarding a similar brand that they may be using
• Answer any questions put forward by customers
• Provide information of the product that you are endorsing
• Ensure that the customer is being provided with correct information
• Offers strengths in effectively overcoming objections to sales in a calm manner and focus on
increasing sales through efficient marketing efforts.
• Elaborate on the features of the product or service being endorsed
• Punch in relevant customer information in the company databasep
Convince customers to buy products or services by following a prepared script
• Maintain and update appropriate product knowledge
• Involve supervisor in case of a difficult question put forth by customer
• Take limited incoming calls and provide callers with required information
• Handle complaints by ensuring excellent on call service
· Develop and follow up on sales leads.
· Cold call, direct email, and perform other lead generation activities.
· Enter information into database.
· Explain or negotiate prices.
· Resolve customer issues about orders or payment information.
· Follow up to customer correspondence.
· Schedule appointments for sales representatives to meet with potential clients.
· Follow up on orders to ensure product made it on time.
· Obtain or verify customer information, including address, phone number, and payments methods.
· Secures information by completing data base backups.
· Respond to emails, phone calls, and other forms of correspondence.
· Make daily/weekly/monthly sales reports
· Track sales expenses.
· Analyze sales reports.