Real Estate

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Upgrade to see actual info/webforms/Upgrade to see actual info/Upgrade to see actual infoPrime Cash Offer is a Real Estate Investment company with an experienced team of real estate professionals who buy homes fast for cash. Our focus has been to pair efficient transactions with high quality service and delivery, helping homeowners find solutions whether they are going through a foreclosure, can’t sell their property, or just need to sell their house for all kinds of reasons. We always look to provide the best experience for our customers. We work as a team to achieve our sales goals and stay motivated. Our work environment is upbeat and positive! We are continuing to grow and are looking to add a results-oriented Lead Manager / Follow Up Upgrade to see actual infopany: Prime Cash Offer
Position Title: Follow Up Specialist
Reports To: Director of Acquisitions

Salary: $4 per hour + commission on every closed deal
Job Type: Full-time
Work Location: Fully Remote
Schedule: Monday to Friday 9AM - 1PM EST & every other Saturday 9AM - 1PM EST

Qualifications / Skills / Experiences (required):

Must have 2+ years of phone or call center experience (US real estate background / sales experience is preferred with a proven track record)
Very articulate, confident in speaking with foreigners, has a neutral accent
Able to determine the motivation and pain points of the seller
Has a customer-centric mindset and not just after hitting their numbers
Has excellent organizational, time management, and follow-up skills
Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint
Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value
Lives out our core values – Integrity, Teamwork, 12 Push up Mentality, Energy
Professional in attitude and appearance
Possess the ability to connect with a variety of personalities

Extremely strong phone skills; ability to set and close appointments over the phone
Ability to use or quickly learn real estate specific CRM and marketing/lead technologies
Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
Someone who takes an ownership mentality in all that is done in this position
Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization
Must possess excellent organization and problem-solving skills
Excellent time management skills and ability to adhere to schedules/deadlines
Ability to work during EST hours weekdays and some Saturdays
Enthusiastic about providing best possible customer service for clients and customers
A role up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments
Strong relationship management and the ability to drive multiple tasks to completion successfully
Resourceful team player and a positive “can-do” attitude with the ability to work in a fast-paced environment
Good attendance record
Willing to learn the industry and help us maintain and grow our marketplace position


Position Summary: As a Follow Up Specialist, you will take sales calls to handle leads and convert them to sales appointments. You will have your remarkable probing and analytical skills in determining whether a qualified lead is a quality lead that will become a worthwhile investment for the company.


Duties and Responsibilities:
Lead Nurturing and Follow-ups:
Primary duties include outbound calling, e-mail and text communication and overall management of sales pipeline through the sales cycle
Follow-up on leads in a timely manner
Answer/return/follow up phone calls generated by lead system
Enter/maintain/track/ follow up with all leads in the Prime CRM system (Podio)
Receive calls from all marketing channels and evaluate all leads
Determine if the motivation level of leads is strong before forwarding it to the Acquisition Team
Nurture and build rapport with leads to help dUpgrade to see actual info what is the best resolution based on their property's condition and customer need
Provide in-depth, and exhaustive notes on Prime CRM system (Podio) to facilitate a seamless, and informed transition between sales and delivery
Do inbound and outbound calls to homeowners and tell them about how they could benefit from our services
Provide the required lead count daily/weekly as set by the Operations and Management team
Generate quality and valid leads on a day-to-day basis
Ensure that client and company information will be held as strictly confidential outside the company
Attend business meetings and trainings as required


Script adherence/script improvement:
Effectively and efficiently use the follow up scripts and/or call objection during calls
Test and evaluate consumer response to different negotiations tactics and scripts
Be willing to adapt to new techniques, technologies, and sales best practices deemed necessary by COO/CEO

Quality:
To abide by the rolled-out Quality guidelines by Prime Cash Offers Quality team
To disposition calls on smartphone based on the approved Acquisitions SOP of Prime Cash Offer

System/equipment requirements:
Internet connection of at least 5mbps; w/ back up
Windows laptop/desktop with at least 4GB RAM; w/ backup/ 2 monitors (preferable)
USB noise-canceling headset (REQUIRED)