Customer Service / Account Manager [Remote Position]

OUR MISSION:
To accelerate the growth of fitness communities globally to create happier & healthier lifestyles!

OUR VISION:
To revolutionise the fitness industry by radically transforming how gym owners can use new systems & processes to create their ultimate dream lifestyle.

OUR CORE VALUES:
S - Service (If our clients win, we win. How? We deeply care about the success of our clients and aim to over-deliver on our promise.)
U - Unique (We are unique as an organisation and as individuals - not better or worse, just different - we embrace individuality)
P - Purpose (What we do as an organisation has real meaning beyond ourselves - we are making the world a better place)
A - Advancement (We strive to grow as individuals to become the best version of ourselves)
F - Fun (We like to have fun, and are passionate about fitness - life’s too short for boring! We enjoy every ---------- nt along the journey )
I - Innovation (It’s in our DNA - We strive to be creative, think differently and drive innovation throughout our products and services)
T -Teamwork (We trust each other & understand that only by working together we can realise our true potential)

Do you align with our core values? Are you passionate about fitness and want to make the world a better place?

If this sounds like you, then read below to begin your exciting new job application with Supafitgyms!



Dear Enthusiastic Account Manager

If you’ve been searching through countless lifeless job listings online….

Almost slipping into a deep coma from the “We’re looking for a highly experienced customer service professional... blah blah blah” job adverts...

And you’re looking for an exciting opportunity to join the fastest-growing fitness marketing/consulting agencies globally…

And one of the BEST places to work (yep our culture rocks!)...

Then this will be the most important job listing you have ever read.

Here’s why...

My name is Michael Friedman and I am looking for a sharp and hungry Account Manager to join my team.

But not any old Account Manager, no.

You must be a client success, King or Queen, with outstanding communication skills.

Someone who has personally managed at least 30 or more clients using online communication tools such as Slack & Zoom.

Someone who has experience working within a marketing agency that lives and breathes Facebook campaigns.

More specifically…

You must be on a quest to go over and above to make our clients feel like they are #1.

And help them with any type of issue or problem that may arise:

Improving Ad results…

Solving technical problems…

Sharing marketing plans…

Lemme show you what it takes to get ---------- e closer. Listen...

You must live and breathe everything “Client Success” within the marketing space…

Someone who puts the client first & can communicate constantly keeps a pulse on client results can think on their feet and is open to learning.

There is nothing you can’t ---------- client you can’t help scale to the moon whilst maintaining ---------- w, a little about me…

I run Supafitgyms.

We are a full-service marketing & consulting fitness agency that is growing FAST!

For the last three years, we’re proud to be one of the fastest-growing agencies in the fitness space…

But it’s not just ---------- ’s really about our mission...

“To accelerate the growth of fitness communities globally to create happier & healthier lifestyles!"

Is this something you want to be a part of?

And our aim is to be the most innovative fitness media & consulting company globally! Big Dreams!

But enough about us, what about you...

In my experience, I have found that there are 5 kinds of Account Managers…

1. Sound on strategy, poor on execution.

2. Good communicators who lack that ‘killer instinct’...and don’t help produce winning campaigns either.

3. Duds

4. The sharp Account Manager who is lousy at strategy

5. Account Manager superstars who combine outstanding core values with supreme communication skills.

We have a position for #5 in our remote office!

Yes, that’s right - you can work anywhere in the world!

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won’t be easy.

We’re a fast-paced agency that demands nothing but the very best.

And we’re truly an end-to-end agency.

We design, code and build...

Landing pages

Lead gen funnels

Survey funnels

CRM Nurturing

SAAS

Coaching

You name it we do it.

But what about the results? Are we any good at this marketing & consulting stuff?

Well in our office we let the numbers do the talking...And….

We’ve managed over $1 Million In Ad spend - and we’re already going global!

It's quite a workload.

And, as such…

We’re looking for a super-sharp Account Manager to join the ---------- t only someone who knows marketing but someone who can communicate that value to clients alongside a team of other passionate marketers.

Maybe you’ve been a ‘lone wolf’ account manager for too long, and you’re looking for a change...Looking to be a part of something bigger.

Or maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of hungry winners.

Whether you call yourself an account manager, customer service rep or virtual assistant…

You share the belief that….

There Is Almost No Client You Can’t Help!

But seriously, no two days in this role will be the same.

However, your responsibilities will include:

Communicating with clients daily, sharing/creating marketing plans, project management, and internal communication with the team.

Look, our ideal candidate will have an ‘I got this’ attitude...they will be solution-focused with a proven track record of working with clients within an agency environment.

You will have to possess the ability to run through walls to get to a solution.

And won’t be the type of person who throws their hands in the air and gives up at first sight of a challenge.

What will your everyday work look like? Will it be boring?

Well, let me just say this...

The Ever-Changing Climate For Running Ads Will Keep Your Workday Varied And Far From Boring!

For example...

One day you might be brainstorming how to take a campaign from 20 leads per week…and scaling it to 400 leads per week!

And the next day you might be dealing with getting a banned ad account back.

Or problem-shooting a campaign that is not converting within KPIs.

You’ll have a full library of resources, books, courses, seminars and one-on-one mentoring with myself to take your skills to the next level.

So...If you’ve been looking for your opportunity to get your foot in the door with a fast-growing company...

Take ownership of a crucial part of our company's internal ads and prove you have what it takes to succeed…

Then this job description has no doubt been like a breath of refreshingly crisp winter air…

Here’s What To Do Next…

Please take the time to write a Cover Letter that tells me about YOU - and a link to a 60-sec video.

I want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste my time or yours by applying.


Best of luck.

Michael

P.S. If this job description excited you even just a little bit. And you believe that you are indeed the account manager demigod I'm looking for.

Then please write and send your cover LETTER & VIDEO ASAP as we're currently interviewing for this position and I'm sure it will get filled fast.

Who knows. Maybe it will be a fit and maybe it won't.

And maybe, just maybe, this will turn out to be the best job you've ever had.



Requirements:

Must be able to work in the Australian timezone

Commitment to a full-time job (no other work commitments)

2+Yrs Experience with Account Management.

Passion for online marketing and digital strategies.

Excellent verbal & written communication.

Be efficient, organised and task-oriented.

Ability to manage multiple tasks & projects at once.

A positive, problem-solving attitude.

Keen willingness to learn and grow within the team.

Experience with Monday & Slack advantageous

Benefits - What we're offering:

Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.

Generous salary - we want the best talent and reward as such.

Flexible Work - because sometimes you just want to wear your comfy pants and slippers.

A driven and vibrant team of the country's most switched-on digital marketers and growth experts (who actually walk the walk).

Amazing growth prospects and upward mobility, build an empire within our fine progressive company.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been responded to within 10 business days after submitting your application, unfortunately, you haven't been successful this time around!


Compensation:

Full-time position between 40hrs/week
Compensation for this role will be:
PHP30,000-40,000 (with room to increase based on performance / negotiable based on experience)
Compensation will be provided on a bi-monthly basis via Wise
Opportunity to grow into a team leader role


Send cover letter & link to 60-sec video to ----------
The headline of the email must be exactly this: Application For Account Manager At Supafitgyms