Amazon Account/Category Manager

Department: Merchandising>Retail > Amazon
Line Manager: COO/CEO

OVERVIEW

The Amazon Team Leader keep brand accounts running smoothly on various online marketplaces such as Amazon and others. You will collaborate with our fast-growing Retail Team comprising of Amazon and ecommerce operations specialists executing customized launch plans and ongoing support for clients across the world, so excellent organization and time management skills are a must.

Duties and Responsibilities:

- Be the in-house expert on the Amazon ecosystem and its solutions, understand our clients’ needs and consult with them from a holistic perspective to achieve the best possible results both on and off Amazon
- Monitoring team progress on the completion of tasks, and communicating status to internal and client stakeholders
- Lead communications relating to key projects, providing milestones and setting of expectations for team and clients, building trust
- Preparing and presenting documentation for client solutions
- Leverage Amazon’s data and your understanding of Distribuclic’s customers to provide guidance to both new and existing clients via business reviews and frequent in-person client sessions
- Work cross-functionally with sales and other Distribuclic’s partners to drive revenue and increase client satisfaction
- Stay up to date with Amazon innovation and news across retail and media
- Help identify Amazon restrictions on new product ideas
- Stay up-to-date about latest Amazon news and policies and communicate important updates with tea ---------- mbers
- Identify 90-day goal and ensure alignment with the weekly priorities and targets.
- Conduct quarterly performance reviews and coaching sessions
- Build and track KPIs that are important to the account/brand’s vision, mission, and core values.
- Manage high level Amazon cases and support tea ---------- mbers by providing solutions to day-to-day operational challenges.
- Track product performance for new and mature SKUs.
- Develop merchandising and promotional plans to drive revenues and brand awareness.
- Collaborate with the marketing team to initiate promotional campaigns and track and measure success
- Ensure timely execution of recurring account maintenance tasks
- Ensure tea ---------- mbers are on track with their priorities
- Ensure proper tracking of tasks under the correct project and task sections in Asana
- Identify estimated time allocation for tasks

REPORTING:

- Monthly revenue report
- Account health report
- Case resolution report
- Inventory Reports

Meetings:

- 30-minute weekly tea ---------- eting (accomplishments, pending, issues, other concerns)
- 30-minute weekly meeting with the Assistant Account Manager (Priorities, pending, issues, capacity)
- 1-hour monthly meeting with the Assistant Account Manager (Product Performance of new products, Task performance reports)
- 1-hour weekly Managers meeting (Quarterly 30-minute performance review for each member, Quarterly Managers meeting)

Qualifications:

- 3+ years professional experience in Amazon and ecommerce operations
- Thorough understanding of Amazon and ecommerce operations through relevant job experience
- Experience communicating with and supporting internal and external stakeholders at all levels
- Experience with project management and collaboration tools
- Understanding of Amazon’s products and services including advertising and retail
- Excellent organizational, interpersonal, and communication skills (both written and verbal)
- High level of proficiency with Microsoft suite of products (esp. Excel and PowerPoint)
- Overall understanding of Amazon’s core principles, business objectives and development history
- Amazon advertising accredited
- Commercial acumen
- Experience in a start-up culture i.e. self-directed, goal-oriented and flexible, enjoying working in a fast-paced and at times ambiguous environment
- Excellent communication with Clients over email and video conference eg Zoom
- Familiar with project management tool like ASANA

Tools:

- Amazon Seller Central
- Project Management Tool: Asana
- Microsoft Office: Word, Excel, Powerpoint, Outlook, SharePoint
- Communication Tool: Zoom & Skype
- Inventory: OrderHive

Key Values:

- Highly organized
- Integrity and Accountability
- Proactiven
- Global mindset
- Grit
- Comfort with Ambiguity
- Attention to detail

To apply kindly send your email to ---------- with the ff details:

Subject: ACM - OLJ

In the email, kindly indicate the ff details:

1. Full Name
2. Skype ID
3. Resume/CV Link
4. Expected Salary
5. OLJ Profile Link
6. Disc Test Result (can be found on your OLJ profile)
7. Personality Test
8. Brief Summary of Experience

those who will not follow the instructions and send incomplete details will be auto-rejected.