Virtual Assistant (Customer Service and Social Media

About the Virtual Assistant position:

We are looking for an additional Virtual Assistant who will be responsible for administrative support to our team while working remotely. The main purpose is to handle customer service and manage social media. MAJOR PLUS IF YOU HAVE KNOWLEDGE IN STOCK TRADING AND FINANCE

You are required to have experience in fulfilling various administrative tasks including answering customer inquiries (via emails, Tidio chat, and comments), managing social media channels, and creating content. A strong Internet connection is required along with experience using communication tools like Skype, Slack, and Google meet.

Virtual Assistant responsibilities are:

-Provide customer service as the first point of contact
-Organize communication via emails, social media comments, and messages
-Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
- ---------- moderation
-Research content ideas and develop graphics/content for social media platforms
-Manage weekly content and posts on company’s social media accounts
-Help employees with their administrative queries

Virtual Assistant requirements are:

-2+ years experience working as a Virtual Assistant or in social media positions
-Excellent communicator both oral and written
-Good practical experience with Google Drive suite(docs, forms, sheets), Gmail, graphic design software(like Canva or your preference), and common social media platforms.
-Proficient in using multi-social posting programs such as Hootsuite
-Use our Instagram ---------- and tell me how many Instagram followers I have
-Customer orientation and ability to adapt/respond to different types of character
-Ability to multi-task, prioritize, and manage time effectively

Not required but a major plus:
If you know about stock trading and financial investing