Customer Support Executive

From PHP 23,000.00 (Salary can depend on applicant's experience and qualification)

Responsible for processing and management of Purchase Orders to manufacturers/ suppliers, follow-up on shipments schedules, production schedules, shipments clearance and inventories control

Being point of contact for customers in all purchase orders and deliveries/shipments concern

Responsible for processing and management of customers’ orders with timely deliveries and shipments arrangement to be made in the most optimum manner

Perform logistics arrangements for deliveries (import/export/local) and work with transporters/ forwarders/ warehouses to resolve any issues related to the shipment/delivery

Review and prepare all shipping documents

Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, liaise forwarders on custom documents etc.

Liaise with customers on deliveries/ shipments dates and any special requirements pertaining to customers’ orders fulfillment

Handle L/C checking and amendments to customers and L/C negotiation with bankers including confirmation etc.

Maintain high accuracy of SAP system information and ensure all procedures are followed correctly

Any other tasks assigned from time to time

Job Requirements:

Preferably at least 1-2 years' experience

Ability to successfully manage multiple priorities and to handle challenging work demands and tight schedules

Able to make timely decisions in a high-pressure environment

Meticulous and keen eye for details

Good verbal and written communication skills and detailed oriented

Willing to work onsite in Makati City