Awesome and Energetic Customer Support for Client on the Go!

Our client is a hardworking, busy entrepreneur with a stable and growing company. His company shows how to help people earn revenue from Youtube Ads.

Job Description
Support, respond and resolve tickets and messages from students, customers and clients.

TASKS:
Serve customers or students through resolving product and service issues
Provide information to keep them moving along in course
Send follow up emails to check in on student’s progress
Track all check ins via google sheet
Send correct looms to troubleshoot more technical questions
Help create looms and screen shots to help better explain process

Shift: EST time (9am-6pm)
Days are Saturdays to Wednesdays or Saturdays to Thursdays (if you want 6 days a week)

Skills: Customer Support

REQUIREMENTS
High conversational English
Good Grasp of English and grammar
Attention to Detail
Highly organized

Knowledge of Zendesk is a plus but not required.

HOW TO APPLY
1. Email: ----------
The subject line must be: Support is here
2. Attach: Your latest resume in PDF format (link or attachment)
3. Include: A voice recording briefly discussing your relevant experience for this role (you can use ---------- / or a similar app, please just send the link, not the downloaded file.)

******If you do not follow instructions or have missing requirements, your information will not be reviewed and will not be considered.*******