Maintenance Coordinator

The "Remote Tea ---------- mber Maintenance Coordinator" (RTM MC) will report to the Property Manager(s).

The RTM MC will be accountable for:
Coordinating maintenance requests from residents, investors and tea ---------- mbers.. via our Maintenance Coordination system (Property Meld), phone, text and email.
Troubleshooting maintenance issues to help prevent actual work orders and lower investor expenses.
Utilize and Improve the Troubleshooting FAQ’s
Creating work orders and training others how to request / work orders.
Assigning the appropriate vendors to the needed work orders.
Requesting estimates from vendors
Requesting estimates and funding to be approved by our ---------- municating with Vendor when estimates are both approved and funded.
Ensuring scheduling of the work order completion ---------- municating with residents / vendors / investors / tea ---------- mbers.
Ensuring timely completion of work orders.
Resident, Investor and Tea ---------- mber Property Meld Onboarding / Training.
Research and contact potential new vendors to see if they are a good fit to work with us.
Must have at least 3 in each county, for each job type on the list
Process vendor applications
Verify licenses, verify insurance, W9’s
Store vendor paperwork electronically
Onboard vendors in Rent Manager, onboard vendors in Property Meld.
Provide ongoing Property Meld training to vendors as ---------- municate with EZ-Repair Representatives (our After Hours / Holidays Maintenance Request Line Company)
Keep the list they use to assign vendors up to date
Answer calls / questions sometimes
Supports Property Manager(s) (PM) with Maintenance Coordination related tasks.
Whatever the PM(s) needs completed for Maintenance Coordination.
Supports Internal Maintenance Foreman with Maintenance Coordination related tasks.
Adding work order numbers to clockify
Turnover Projects in Meld
Supports Accounting Dept with Maintenance Invoicing related questions / tasks.
Ensuring Before / After Photos for all work orders
Ensuring detailed completion notes from all vendors for Investor Statements
Assists with creating, updating and training Maintenance System Manuals
Handles purchasing of cleaning supplies, small equipment, and other maintenance items while adhering to budget requirements.

The RTM MC traits needed:
Stays organized in businesses with robust PM schedules and continuous work requests
Communicates clearly and often with vendors, residents, maintenance staff, office staff and executives.
Adheres to budget requirements in making purchasing decisions.
Pro-actively thinks ahead about and then recommends / executes tasks that must be completed next… to provide exceptional Maintenance Coordination.


Must be available from 9am to 5pm, Monday thru Friday... U.S. EST.

Biweekly Payroll paid via Wise.

This must be your only job as it's a very important and busy role! Your full attention is required during normal business hours.

If you are interested, please email a 1 minute video explaining why you are the best candidate for this position!