Cleaning Company Call Center Agent

Ready to work at a fast growing company? Join our team & grow with us!

We are a US-based cleaning company looking for a full-time, home-based customer support agent.

Your daily responsibilities would include:
1. Answering inbound sales calls
2. Identifying customers’ needs, finding pain points, clarifying information, & provide solutions and/or alternatives
3. Booking cleaning jobs using our booking software (also reschedule/update jobs when necessary)
4. Provide quotes for cleaning jobs & follow up with all leads
5. Respond to customer questions, requests & complaints via phone call, email, live chat, or SMS.
6. Send a daily report detailing completed and ongoing tasks.

As a fast growing company, we are looking for someone who wants to grow with us. For the right candidate, this is an excellent opportunity to sharpen your skills & make more money as our business continues to grow

You will be successful in this role if you are:
- A fast learner
- Excellent on the phone & have a good attitude
- Good at communicating
- Good at listening
- Good at selling
- Able to use your initiative & think quickly on your feet

This is a full-time position. You need to have excellent English skills.

Work hours are Monday to Friday 9:00 am to 6:00 pm, Saturday 9:00 am to 6:00 pm MST Mountain Standard Time

$5/hour to start, with sales bonuses & commissions. Pay will increase every 3-6 months depending on performance.
If hired, you will be provided with training & all the tools you need to respond to customer queries via phone call, email, live
chat, or SMS.

How to Apply:

1.Send an email to ---------- with the subject line: “Phone Support Candidate”.
2. Include a link to your OnlineJobs.ph profile within the email
3. Complete the Google form that will be sent to your email after you apply
Note: The Google form must be completed in full in order to be considered for this ---------- complete or partially completed forms will not be considered

Thanks for reading this job post, we're looking forward to working with you!