URGENT Customer Support - Wordpress

Our company provides remote support to small business owners worldwide who have Wordpress websites.
I need an additional team member who:

* Will be consistantly available and contactable during their contracted hours!
* Can communicate in good English with clients by email, IM and on the phone (skype) - bearing in mind our clients are NOT technical!
* Knows the capabilities of WordPress and has an understanding of Internet Marketing
* Can see the bigger picture when it comes to Website design, and will help our clients get awesome finished sites, quickly,
* Will take away our clients tech problems, and someone who will not just action their requests but will make suggestions to make their sites even better.
* Has top customer service skills - I need someone who forms a relationship with our clients.

Please note this is NOT a design or SEO role! This a technical support role - you will be responsible for understanding our clients needs, and working with other team members to ensure those needs are not just met, but exceeded.

Initial contract will be for 20 hours a week, with the possibility to move to full time if you impress me. This is a very real opportunity to join a rapidly expanding business. Please email me your Skype id, salary expectations, and tell me why I should talk to you?