We are looking for Customer/Technical/Email Support Representative (Fulltime)

Customer/Technical/Email Representative Entry Level Job Duties:

-Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
-Improves client references by writing and maintaining documentation.
-Participates in development of client training programs by identifying learning issues; recommending instructional language.
-Accommodates client disabilities by recommending devices and techniques.
-Avoids legal challenges by monitoring compliance with service agreements.
-Improves system performance by identifying problems; recommending changes.
-Updates job knowledge by participating in educational opportunities; maintaining personal networks.
-Accomplishes information systems and organization mission by completing related results as needed.

This is a 40hrs/week.