URGENT HIRE | OCT 17 START DATE | Shopify Email Support

We are urgently looking for a Customer Support VA with a great attitude and personality to join our team of A players. We are a rapidly growing 7-figure E-Commerce business currently generating a monthly revenue of at least 300k Euros monthly from just 1 store, and we’re now scaling up to 10 stores.

Preferably with:
- At least 3 years in customer support
- Experience in Shopify eCommerce
- Experience in handling Shopify chargebacks
- Navigating through Shopify orders

Deliverables: 200 Emails per day

Start Date: Monday, Oct 17.

This is an amazing opportunity for someone looking for a stable, long term and full time position. We are a very rewarding company and offer profit shares to top tea ---------- mbers monthly! (Top 1 from August received an additional 50k+ PHP from profit share).

Should you be hired, you will be working with an established customer support team. We have an amazing team culture and always work together toward our goals. (Please make your application subject: GS-GN Applicant) We're very open to and really like it if you come up with great ideas on how to improve work processes.

To get your application started, please send us your answers to the following:
- Tell us about your Shopify experience
- Tell us about your customer support experience
- Tell us about the tools you’ve used for Shopify customer support
- What are the top 5 most common customer concerns you’ve handled while working as a Shopify Customer Support VA?
- Do you know how to handle and respond to chargebacks?

Thank you for your interest! We’re looking forward to speaking with you very soon!