CSR for Immediate Hire

We are thrilled to be looking for a new member of our team who:

- wants a long-term stable career
- has exceptional attention to detail and a track record of outstanding administrative success
- wants to develop and grow their skillset within a thriving business
- enjoys solving problems and serving customers
- has excellent written and spoken English skills
- can work independently and be self-sufficient but also work as part of a team
- can be proactive and can identify and offer solutions to problems as they arise

So who are we? We are:

- A fast-paced and entrepreneurial Serviced Accommodation Management company which is proliferating across the UK
- Currently operating in 15 major towns and cities in the UK and looking to add many more in the coming months and years
- Selling our properties on Online Travel Agent (OTA) websites such as Airbnb and ---------- plus many, many more
- Working with both leisure and corporate guests looking for great prices, superb service and a home away from home.
- Continuously striving to improve and refine our service to become to very best at what we do

The day-to-day activities of the job role would include (but are not limited to) the following:

- Inbound Calls (Guests, OTA’s, Housekeeping)
- Outbound calls (Guests, OTA’s, Housekeeping)
- Coordinating projects to ensure that deadlines are met
- Set up new properties on the OTA’s
- Producing and maintaining Excel Reports
- Documenting processes
- Documenting maintenance work
- Basic marketing support ( scheduling email, SMS, social media)
- Ad-hoc tasks such as producing documents, spreadsheets, presentations etc.
- Strong team communication (via Ryver & Whatsapp)
- Keeping all systems up to date

The right candidate will have a background with:

- Administration
- Confidence in speaking with people from the United Kingdom
- Strong Excel skills
- Ability to solve problems and find creative solutions
- Good written and verbal communication skills (English)
- Willingness to learn new systems

This position will be for 40 hours per week with 2 days off. Work schedule will be 3pm - 12am ---------- side hustles/part-time work aside from this role will be allowed.

Experience in the Hospitality industry itself is not essential (but would be looked upon favourably) as full training will be given.

***Please only get in touch if you are looking for a career***

To apply please fill go to the link below and complete the form:
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We look forward to welcoming the successful candidate to the team quickly and helping them grow and develop their career with us.