VIRTUAL ASSISTANT ROCKSTAR

We are based in Manchester in the U.K. and we run a successful property sales and lettings (real estate) agency. We are currently looking for a reliable and motivated VIRTUAL ASSISTANT to assist our team.

Full-time 44 hours per week
Php 28,000 php take-home pay monthly
Starts at 8.45 am - 5.30pm GMT Work Schedule

The main responsibilities of the work would be:

1. Answering emails, talking to customers via phone detailed note-taking, organization, written and oral communication
2. This job requires working from checklists most of the time, to make sure everything on the list is completed.
3. Efficiently communicate with tenants and landlords to troubleshoot maintenance issues and dispatch service.
4. Follow up with tenants after viewings to gain feedback.
5. Use our whatsapp chat system to answer queries
6. Monitor Sales CRM and produce reports
7. Assist the company director with managing inbox, booking meetings etc

Requirements:

1. Has at least 3 solid years of experience being a VA
2. Previous experience in a real estate role for UK based clients is advantageous although not essential
3. Excellent email and call handling skills
4. Customer service oriented
5. Skilled in MS Office Suite especially Outlook and excel
6. Meticulous with very high attention to detail
7. Has strong work ethics and highly reliable
8. Strong English communication skills, speak and write English fluently
9. Excellent time manager and multi-tasker
---------- dependent, self-sufficient and highly resourceful
11. Has good initiative to keep the client abreast at all times
12. Values integrity and reliability

We have a pretty regimented system, and we like to conduct business successfully the same way every day.

If you're the type of person who loves organizing things, operating efficiently and has a great deal of common sense, then this might be perfect for you!

We really are looking for someone who is incredibly organized in their work life and personal life, and who really doesn't like being disorganized or messy. Since there are significant investments involved, it's important for us to find someone who is INCREDIBLY meticulous about the organization.

SKILLS: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information

We are looking for a long-term employee to become part of the Spencer Harvey Family as a permanent position held for the right individual.

Home Based Requirements:

Fast and reliable wired DSL internet connection of not less than 5mbps (Please provide proof of speed
Quiet, private home office, free from noise background or distractions
Updated computer (pc or laptop) and excellent quality microphone, and headset. Please send a screenshot of your computers hardware.

Please provide a short intro video of yourself explaining why you feel you would be perfect for this role.

If you are passionate about doing your work and customer service then this job perfectly suits you.

We look forward to hearing from you, what are you waiting for?

Kind regards,

Richard Hogben

*NOTE: Please put the word "INTEGRITY" in the subject of your application.