Settlements Support Officer

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Permanently WFH/Remote: YES
Monthly Salary: Php 36,000.00 to Php 40,000.00
Work Schedule: 8:30 AM to 5:30 AM AEST

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What You'll Do:
-Deal process & customer/supplier management
-Undertake any other tasks/projects assigned by your manager that you have the capability to perform safely in line with relevant internal policies and external regulatory requirements
-Maintain and build relationships with clients and external parties
-Adhering to internal policies and external regulatory requirements
-Monitoring and managing the deal pipeline, ensuring daily follow-ups are completed consistently.
-Liaise with customers & suppliers/vendors, and any required external parties to co-ordinate settlements
-Liaise with Internal and External stakeholders
-Update the brokers daily on their deal status.
-Contribution to training programs and content delivery
-General administration functions as required
-Database/CRM and system maintenance
What You Should Have:
-Experience in Microsoft Office Suite
-Ability to identify risks, resolve and escalate where required
-Attention to detail and accountability
-Proactive in both a team environment and independently
-Excellent interpersonal and communication skills
-Demonstrated customer service experience
-Great telephone manner
-Proven experience in any form of people management and stakeholder management