Customer Support Specialist

Our company is looking for an energetic and driven customer support specialist with experience in sales. You will be interacting with the company's customers by addressing inquiries and providing a high level of customer support on a specific product or service we offer.

Your duties and responsibilities in this position will include:


Duties/Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or ---------- es knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
Performs other related duties as assigned.
Update our Zoho project management platform

Required Skills/Abilities:
Excellent communication skills including active ---------- rvice-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Knowledge of, or ability to learn, product, service, or area of customer service specialization.

What will you get?
Work from home
Sign-On Bonus
Fix weekend Off
Paid Sick/Vacation Leave Credits
Paid US Holidays

Schedule:
• Monday to Friday

Supplemental Pay:
• Performance bonus

We need people with leadership skills who work with minimal supervision. If you have these characteristics then send a link to your resume & portfolio.

When applying, use the email subject "Customer Support" for your Application.