HIRING: CUSTOMER SERVICE ASSISTANT ENG (OFFICE BASED)

Job Responsibilities
Handles all members’ queries/complaints via Live Chat, social media, and other company communication tools in the specific language market.
Perform telemarketing or call to establish a good relationship with existing and new member
Promotes products and provides quality services to achieve market dominance;
Identify clients with specific needs and forward their concerns to the appropriate department, supervisor, or manager.
Monitor members' reactions and competitors' activities through daily/weekly reports and submit to the immediate superior;
Assist the marketing team to disseminate promotion information, persuading members to participate, and encouraging higher activities via live chats/phone or email communication process.

Job Requirements
Must possess at least a Bachelor’s/College Degree in any field
CONVERSATIONAL ENGLISH SKILLS ARE NEEDED
Must be computer literate
Must be open to working shifts
At least 1 - 2 years of experience in customer service in any field
Pleasant personality and service-oriented
Able to handle demanding customers professionally
Able to handle work pressure
Able to work in Makati City
Kindly add us up on Skype and message us your
full name and position applying to proceed with your interview.

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