File Manager

Rose Legal Services is looking for an independent, self-motivated, and detail-oriented person to join our team as a File Manager as part of Client Care. We are a small legal firm that focuses exclusively on Criminal Defense and the client experience.
The job responsibilities will include, but are not limited to, data entry, document processing (downloading, reviewing, and organizing documents per our filing systems), drafting, and sending client correspondence, working with courts and prosecutors’ offices to attain missing documentation and media as need, and assisting as back-up on phone system. (Note that we are willing to train the right candidate, so previous law firm experience is not required).
We aim to create a positive and calming experience for every client from the beginning of representation to the end by maintaining a collaborative environment including effective communication, keeping detailed logs, community support and continuous opportunity for improvement.

*Requirements include:
- fluent in English (written and spoken)
- strong organizational skills and attention to detail
- strong communication skills and willingness to be part of a team
- strong internet connection and IT skills to maintain your technology
- large monitor for our client management software
- experience with Microsoft Office Systems
- Ability to work U.S. CST hours - typically between 8 a.m. and 6 p.m.
- full time only

Point of Contact: Faith Matthews