Sales Elite force

Brief

We are looking to employ a sales-driven and customer-oriented sales officer who is a part of the sales team who builds and maintains relationships with clients and customers. You will work with clients, working to solve any business or technical challenges that they face. They will help them with sales opportunities and drawing in customers. You will also observe the competition to see what strategies they are using and to stay ahead of the game. You will focus on customer service, and develop sales plans based on customer needs. Some relationship managers build up relationships with both, working to meet everyone's needs across the board.

To be successful as a sales officer, you should be persuasive and knowledgeable of industry regulations. Ultimately, an outstanding sales officer should have a strong work ethic and demonstrate exceptional communication, negotiation, and customer service skills at all times.

Responsibilities


• Developing and sustaining long-lasting relationships with customers.
• Screening, recruiting and training sales employees.
• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
• Become familiar with the competition to stay ahead of them
• Encourage high-sales and good customer service practices
• Create strategies and work with clients to boost their brand
• Help promote and maintain a positive company image.
Requirements
• Bachelor's degree in business administration, business management, marketing, or a related field is preferred.
• Proven sales experience.
• Sound knowledge of sales strategies and industry regulations.
• Proven track record of achieving sales targets.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.
• Must understand customer relationship management (CRM)
• Strategic thinker and ability to analyze and solve problems quickly
• Ability to work well with others and lead a team
• Knowledge of math and numbers
• Attentive to detail and organized
• Must be self-motivated, flexible and able to manage several jobs at one time

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